Each New Year’s Day I reflect on the past year. I review the previous year’s highs and lows, my lessons, my accomplishments and failures, and write down hopes and dreams for the coming year. Today I am sharing my 2013 unconventional top New Year’s resolutions for business success.
When I was younger, I would go through great efforts of listing objectives for the New Year, many of which had to do with growing my business. My typical business resolutions would involve strategies to: grow sales, increase profits,http://www.newcopperwire.com/index.php/2016/01/20/cancer-survivor-rides-for-courage-classic-and-to-give-back/, expand product lines, streamline operations or commit to technological improvements. It was a laborious process, but I thought that as a business owner I owed it to myself and my employees to build the business and committed to doing so.
Not too long ago something odd happened. I realized that as I became less dedicated to setting specific objectives for the business and focused on the human aspects of the industry, my business began to thrive. I’m not suggesting that I didn’t put in the effort, because I did, but rather than setting business goals each year, I focused on setting objectives relating to human aspects of doing business. What was odd is that as my emphasis was less about the bottom line and more about people, the business grew; my sales increased, profits rose, new business relationships appeared allowing me to make technological investments.
To share my experience, two years ago I began with the simple resolutions …
With advanced communications today, it has become too easy to conduct business without even seeing each other. We text, email, Skype, fax and from time-to-time even snail mail each other. Over the past two years I set out to:
Personally meet and greet my customers with a smile and a handshake.
Regularly pick up the phone, call my customers and say, “Hello,” rather than emailing them with the pertinent details.
Silence our android phones while in meetings with our customers, vendors or principals.
Value the human factor in the decision making process, since decision-making grids do not take into consideration loyally, ethics or reputation.
Last year I made additional promises …
By making more personal time for myself, I am happier and healthier, and I realize if I’m not in perfect health I cannot serve my customers and staff in the manner they deserve.
By serving my community I’ve learned the true joy of giving.
By practicing the art of reflection on situations which deserve some quiet moments,www.generalclad.com, I make better decisions.
By appreciating the little things I’ve learned that I receive more.
As we approach the fiscal cliff the promises I am making in 2013 are:
I will participate in the 26acts movement and perform random acts of kindness (more information to come).
I will refuse to dwell upon fear, and adopt Neal Donald Walsch’s acronym, F.E.A.R. is false evidence appearing real.
I will better trust my intuition, my inner guidance when it comes to both business and people decisions.
I will regularly let my staff, principals, vendors and customers know how much I am grateful for my interaction with them.
I will continue to build upon placing people first, trusting that my business is on the road of success (and all traffic goes my way).
May your new year be successful, prosperous, joyful and peaceful.